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Office Junior

Office Junior

Objective of the Role

To professionally represent Semafone when answering the door to those visiting and calling into the Company.  To provide general administration support to the Office Manager and Head Office Team and ensure the smooth running and availability of office facilities.  Reporting to the CFO, but working closely with other Head Office Team members, as well as external suppliers of facilities services.  Able and willing to have a go at any task and tackle the task with enthusiasm.

Key Accountabilities and Responsibilities

Provide Lunch Cover for Reception

  • Meeting and greeting customers, partners and other visitors to the office and the provision of refreshments
  • Issuing Visitor’s passes
  • Keeping the kitchens stocked with supplies

Facilities Responsibilities

  • Incoming post distribution and outgoing postal and courier services
  • Managing the meeting rooms and ensuring they are kept tidy throughout the day
  • Ordering and setting up any lunches required for all day meetings

Administration Responsibilities

  • To provide support to the Office Manager and assist with general administration to ensure the smooth running of the office
  • Assisting with events planning: Christmas party, Quarterly Review meetings and other office social activities
  • Maintain general filing system
  • Binding legal documents where required

Key Competencies

  • Good working knowledge of MS Office, Outlook & the Internet
  • Excellent spoken and written English
  • Good clear telephone manner
  • Attention to detail
  • Ability to work under pressure and multi-task
  • Ability to work in a team and individually
  • Excellent customer-facing communication skills
  • Good organisational skills
  • Previous experience in customer facing roles desirable but not essential

Benefits & Culture

We are a market leader in secure voice transactions and trusted by our customers and partners.  We are on a journey to secure all personal data.  We recruit diverse, ambitious, innovative people who want to grow in a supportive and collaborative environment.  We are passionate, work hard, have fun and celebrate success.

What we'll give you;

  • 25 Days Holiday
  • Competitive Salary
  • Up to 10% Bonus
  • 4 x Salary Life Insurance
  • Vitality Health Insurance
  • HealthShield Cash Back Plan
  • Employee Assistance Programme
  • Bespoke Discounts and Communications Hub
  • Up to 5% Contributory Pension

Semafone is well funded and growing fast, you’ll be joining an organisation that combines an entrepreneurial ‘start-up’ culture with the professionalism of a mature and established business. This is a fabulous opportunity to gain experience on a variety of commercial matters of an international business.  We are an equal opportunities employer and all individuals will be treated in a fair and equall manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation

*All final interview candidates will be subject to a DBS check as a pre-condition of a potential offer of employment. Any information found will be considered when making the final hiring decision. Please be aware that the background check process will not go ahead without your written consent.

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Pannell House
GU1 4HN Guildford Directions info@semafone.com 0845 543 0822

More than just a job...

Here at Semafone it's all about delivery and we pride ourselves in providing a flexible working environment which aims to support our staff as they journey through their career.  

For country-specific benefits check out each job role, but what else do you get besides your all important salary?

  • Bespoke Discounts & Communications Hub

    perkSTIR is our internal communications hub which houses a whole host of retailer discounts where you can literally save £/$000's a year!

  • Work / Life Balance

    We offer excellent time off benefits and promote flexible working whenever we can.

  • Great Physical Space

    We've got fabulous new offices in all locations. All mod-cons and tech'd up to the rafters it's a technologist's dream location.

  • Team Events

    We regularly get together as either individual teams, location-specific or the whole business. A highlight is our annual offsite, 'FraudSTIR' which involves internal and external presentations, team-building activities and lots of opportunities for socialising!

Workplace & Culture


Our company values aren't just words on a page to us.  They're intrinsic to the way we operate and vital to our success.  When they're effectively demonstrated wonderful things happen, so it's no wonder we recruit to our values and culture.


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