Product Development


The purpose of the Product Management team is to provide business requirements for new and existing Semafone products and to bring new innovations into reality. It will be essential to be vigilant that the product requirement is fully specified and secure, deployable and supportable and passionate about ensuring that the user (agent and end customer) experience is best in class. To build relationships based on trust across the business, ensuring that all the necessary sales and marketing collateral is planned and delivered to support Sales and Marketing activities.  Always striving for excellence and pushing the boundaries of product innovation by stretching the team’s capabilities.

The scope of this team’s test responsibilities includes:-

  • Semafone Product Business requirements definition,
  • User Journey definition for optimised user experience
  • Semafone Product Release definition
  • Understanding functional, non-functional, security, deployment and supportability needs for products
  • Manage all product requests (from all channels)


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Workplace & Culture


Our company values aren't just words on a page to us.  They're intrinsic to the way we operate and vital to our success.  When they're effectively demonstrated wonderful things happen, so it's no wonder we recruit to our values and culture.


More than just a job...

Here at Semafone it's all about delivery and we pride ourselves in providing a flexible working environment which aims to support our staff as they journey through their career.

As a global company, our benefits packages are tailored to each region. You can find a detailed description attached to each job advert.

  • Work / Life Balance

    We offer excellent time off benefits and promote flexible working whenever we can.

  • Fully Flexible Working Environment

    During the COVID-19 Pandemic, we have been fortunate enough to be able to work remotely. All new joiners and existing team members will be provided with the necessary equipment in order for them to work safely from home.

  • Virtual Get Togethers

    We regularly get together as either individual teams, location-specific or the whole business.

    Our virtual events cover everything from business updates to social gatherings and award ceremonies.

    We hope to be able to run our annual offsite event (once we are safely able to do so). 'FraudSTIR' involves internal and external presentations, team-building activities and lots of opportunities for socialising!

Pannell House
GU1 4HN Guildford Directions 0845 543 0822 View page


24 Lonsdale St
2612 Braddon Directions 0845 543 0822 View page


99 Chauncy St
02111 Boston Directions +1 888-736-2366 View page


New Kings Beam House
SE1 9PD London Directions 0845 543 0822

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