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Product Development


The purpose of the Product Management team is to provide business requirements for new and existing Semafone products and to bring new innovations into reality. It will be essential to be vigilant that the product requirement is fully specified and secure, deployable and supportable and passionate about ensuring that the user (agent and end customer) experience is best in class. To build relationships based on trust across the business, ensuring that all the necessary sales and marketing collateral is planned and delivered to support Sales and Marketing activities.  Always striving for excellence and pushing the boundaries of product innovation by stretching the team’s capabilities.

The scope of this team’s test responsibilities includes:-

  • Semafone Product Business requirements definition,
  • User Journey definition for optimised user experience
  • Semafone Product Release definition
  • Understanding functional, non-functional, security, deployment and supportability needs for products
  • Manage all product requests (from all channels)


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Workplace & Culture


Our company values aren't just words on a page to us.  They're intrinsic to the way we operate and vital to our success.  When they're effectively demonstrated wonderful things happen, so it's no wonder we recruit to our values and culture.


More than just a job...

Here at Semafone it's all about delivery and we pride ourselves in providing a flexible working environment which aims to support our staff as they journey through their career.  

For country-specific benefits check out each job role, but what else do you get besides your all important salary?

  • Bespoke Discounts & Communications Hub

    perkSTIR is our internal communications hub which houses a whole host of retailer discounts where you can literally save £/$000's a year!

  • Work / Life Balance

    We offer excellent time off benefits and promote flexible working whenever we can.

  • Great Physical Space

    We've got fabulous new offices in all locations. All mod-cons and tech'd up to the rafters it's a technologist's dream location.

  • Team Events

    We regularly get together as either individual teams, location-specific or the whole business. A highlight is our annual offsite, 'FraudSTIR' which involves internal and external presentations, team-building activities and lots of opportunities for socialising!

Pannell House
GU1 4HN Guildford Directions info@semafone.com 0845 543 0822


24 Lonsdale St
2612 Braddon Directions info@semafone.com 0845 543 0822


99 Chauncy St
02111 Boston Directions info@semafone.com +1 888-736-2366


New Kings Beam House
SE1 9PD London Directions info@semafone.com 0845 543 0822

Already working at Semafone?

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