Work at Semafone

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Our expert and dedicated team are critical to our success

Semafone’s greatest asset is its people - and we want you to be yourself.

We are a group of talented, creative and committed individuals with a passion for delivering innovative solutions to the market.  

Semafone is rich in diversity, employing talent from all over the world.  Diversity and Inclusion isn't an initiative for us - it's a reality.  


More than just a job...

Here at Semafone it's all about delivery and we pride ourselves in providing a flexible working environment which aims to support our staff as they journey through their career.

As a global company, our benefits packages are tailored to each region. You can find a detailed description attached to each job advert.

  • Work / Life Balance

    We offer excellent time off benefits and promote flexible working whenever we can.

  • Fully Flexible Working Environment

    During the COVID-19 Pandemic, we have been fortunate enough to be able to work remotely. All new joiners and existing team members will be provided with the necessary equipment in order for them to work safely from home.

  • Virtual Get Togethers

    We regularly get together as either individual teams, location-specific or the whole business.

    Our virtual events cover everything from business updates to social gatherings and award ceremonies.

    We hope to be able to run our annual offsite event (once we are safely able to do so). 'FraudSTIR' involves internal and external presentations, team-building activities and lots of opportunities for socialising!

Workplace & Culture


Our company values aren't just words on a page to us.  They're intrinsic to the way we operate and vital to our success.  When they're effectively demonstrated wonderful things happen, so it's no wonder we recruit to our values and culture.


Company Values

Semafone's success is underpinned by 6 core values;

A firm belief in the reliability, truth, ability, or strength of someone.
To work jointly on an activity, to seek the opinions of others, to produce or create something together.
To make changes by introducing new methods, ideas or products
To have an intense desire or enthusiasm for something
To make maximum use of your talents or abilities
The action or state of keeping careful watch for possible danger, difficulties or threats.

Semafone Careers Blog

Catch up with the latest happenings in regards to careers at Semafone.

Semafone Blog

Semafone through the years

The Start of Semafone

Semafone Ltd begins trading

Octopus Ventures Invests in Semafone

Octopus Ventures leads Semafone's first round of funding with a £1.9 million investment.

Semafone Wins Product of the Year in the European Call Centre Awards

Our solution won the best product category in the European Call Centre Awards which took place after Call Centre Expo at the Birmingham Hilton Metropole.

Semafone Recognised Among Wonga's Future 50

Semafone was deemed to be among “the bold, disruptive new generation of entrepreneurial businesses that are triggering change in their market.”

Semafone Wins Compliance Project of the Year in the FStech/Retail Systems Payments Awards

Semafone and Sky  won the Compliance Project of the Year category at the inaugural FSTech/Retail Systems Payments awards in November 2013.

Business Growth Fund Invests in Semafone

Business Growth Fund leads Semafone's second round of funding with a £5 million investment.

Semafone Goes Global

Semafone opens it's offices in Boston, MA and Semafone Inc is born out of a WeWork office in Downtown Boston.

Semafone Wins Best Call Center Solution in the CNP Awards

Semafone was voted customers’ choice for Best Call Center Solution at CNP Expo, Florida for the first of three years.

No Longer a Small Company

Semafone reaches 100 employees.

Expansion in Guilford

Semafone moves into beautiful purpose-fitted offices in the centre of Guildford

Our Own Space

Semafone Inc takes its own office space in Chauncy Street, Boston

Semafone Opens Australian office

Semafone opens new support offices in Canberra.

Semafone Recognised in the Sunday Times - SME Export Track 100

The Sunday Times recognised us for our significant growth in international sales.

Semafone Wins the PYMNTs Amazon Alexa Challenge

Our “Phone Concierge” Alexa Skill with Voice Payments and Authenticate (ID&V) wins in the Most Disruptive Category


Semafone appoints new CEO

Gary Barnett joins as CEO with an enviable career and expertise in the contact centre space.

Cardprotect Relay+ is launched

Cardprotect Relay+ makes it even easier for contact centres to take omnichannel payments fully secured 

Pannell House
GU1 4HN Guildford Directions 0845 543 0822 View page


24 Lonsdale St
2612 Braddon Directions 0845 543 0822 View page


99 Chauncy St
02111 Boston Directions +1 888-736-2366 View page


New Kings Beam House
SE1 9PD London Directions 0845 543 0822

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