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Work at Semafone

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Our expert and dedicated team are critical to our success

Semafone’s greatest asset is its people

A group of talented, creative and committed individuals with a passion for delivering innovative solutions to the market.

More than just a job...

Here at Semafone it's all about delivery and we pride ourselves in providing a flexible working environment which aims to support our staff as they journey through their career.  

For country-specific benefits check out each job role, but what else do you get besides your all important salary?

  • Bespoke Discounts & Communications Hub

    perkSTIR is our internal communications hub which houses a whole host of retailer discounts where you can literally save £/$000's a year!

  • Work / Life Balance

    We offer excellent time off benefits and promote flexible working whenever we can.

  • Great Physical Space

    We've got fabulous new offices in all locations. All mod-cons and tech'd up to the rafters it's a technologist's dream location.

  • Team Events

    We regularly get together socially. Annual 2-day offsite, 'FraudSTIR' which involves internal and external presentations, team-building activities and usually a very large bar bill!

Workplace & Culture

 

Our company values aren't just words on a page to us.  They're intrinsic to the way we operate and vital to our success.  When they're effectively demonstrated wonderful things happen, so it's no wonder we recruit to our values and culture.

 

Company Values

Semafone's success is underpinned by 6 core values;

A firm belief in the reliability, truth, ability, or strength of someone.
To work jointly on an activity, to seek the opinions of others, to produce or create something together.
To make changes by introducing new methods, ideas or products
To have an intense desire or enthusiasm for something
To make maximum use of your talents or abilities
The action or state of keeping careful watch for possible danger, difficulties or threats.

Semafone through the years

2009
The Start of Semafone

Semafone Ltd begins trading

2010
Octopus Ventures Invests in Semafone

Octopus Ventures leads Semafone's first round of funding with a £1.9 million investment.

2010
Semafone Wins Product of the Year in the European Call Centre Awards

Our solution won the best product category in the European Call Centre Awards which took place after Call Centre Expo at the Birmingham Hilton Metropole.

2012
Semafone Recognised Among Wonga's Future 50

Semafone was deemed to be among “the bold, disruptive new generation of entrepreneurial businesses that are triggering change in their market.”

2013
Semafone Wins Compliance Project of the Year in the FStech/Retail Systems Payments Awards

Semafone and Sky  won the Compliance Project of the Year category at the inaugural FSTech/Retail Systems Payments awards in November 2013.

2014
Business Growth Fund Invests in Semafone

Business Growth Fund leads Semafone's second round of funding with a £5 million investment.

2015
Semafone Goes Global

Semafone opens it's offices in Boston, MA and Semafone Inc is born out of a WeWork office in Downtown Boston.

2015
Semafone Wins Best Call Center Solution in the CNP Awards

Semafone was voted customers’ choice for Best Call Center Solution at CNP Expo, Florida for the first of three years.

2017
No Longer a Small Company

Semafone reaches 100 employees.

2017
Expansion in Guilford

Semafone moves into beautiful purpose-fitted offices in the centre of Guildford

2018
Our Own Space

Semafone Inc takes its own office space in Chauncy Street, Boston

2018
Semafone Opens Australian office

Semafone opens new support offices in Canberra.

2018
Semafone Recognised in the Sunday Times - SME Export Track 100

The Sunday Times recognised us for our significant growth in international sales.

2018
Semafone Wins the PYMNTs Amazon Alexa Challenge

Our “Phone Concierge” Alexa Skill with Voice Payments and Authenticate (ID&V) wins in the Most Disruptive Category

 

Pannell House
GU1 4HN Guildford Directions info@semafone.com 0845 543 0822

Australia

24 Lonsdale St
2612 Braddon Directions info@semafone.com 0845 543 0822

Boston

99 Chauncy St
02111 Boston Directions info@semafone.com +1 888-736-2366

London

New Kings Beam House
SE1 9PD London Directions info@semafone.com 0845 543 0822

Already working at Semafone?

Let’s recruit together and find your next colleague.

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@semafone.com
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